Blog

April 16th, 2015

164_A_OffHave you ever needed to scan a document, but not had a scanner on hand? Well just think how convenient it would be if you could use your phone as a scanner instead. If you’re a smartphone owner and regular app user, you’re probably aware of the myriad of apps that can do this. What you may not know is that there’s also a phone app out there that can not only scan a document, but also gives you the ability to edit the scanned text. It’s called Microsoft Office Lens, and now it’s available for iOS and Android. Here’s what you need to know.

What is Microsoft Office Lens?

Microsoft Office Lens is virtually a scanner in your pocket. You snap a picture of anything with text on it, and just like that it’s converted into a scanned document. What separates it from other similar apps out there is its ability to make the scanned text editable as if it were in a Word document.

Unlike most other phone scanning apps, Office Lens automatically detects the borders of the item or document you’re scanning. This means you don’t have to bother lining up the edges of the item with a grid - you just point and shoot. The Lens app then optimizes the picture so that the text is easy to read. It does this by cleaning up shadows and straightening awkward angles. The images you snap are also automatically synced to OneNote. This allows you to easily store them, transfer to your other devices or share them later. Additionally, the images can be saved to Microsoft Word, PowerPoint or PDF format. Originally launched in March 2014, up until now Microsoft Office Lens was only available to Windows Mobile users. Its wider release seems a godsend to anyone who has had to rewrite scanned documents to make changes or reformat information.

To give you an idea of some of the items Microsoft Office Lens can scan, check out the list below:

  • Business cards
  • Billboards
  • Receipts
  • Invoices
  • Notes
  • White boards
  • Really anything that has text on it
Why is this cool? Well, imagine you’re at a meeting and there has been a long series of notes written on a white board. Instead of having to scribble all these notes down on a piece of paper, you can simply snap an image of the board. Afterwards you can edit the text from the whiteboard as you see fit, adding in your own notes or ideas.

How to get Microsoft Office Lens app

If you use an iOS device, you can download the app for free on iTunes.

As for Android, a fully functional version of the app is not yet readily available. However, you can get a preview version by joining the “Office Lens Android Preview” community on Google +. There you can sign up to become a tester.

Want to learn more about Office Lens and other Office products? Send us a message today.

Published with permission from TechAdvisory.org. Source.

April 15th, 2015

164_A_SecIs something off in the world of your Android phone or tablet? Is it running slower than usual? Is it eating data faster than a chubby kid in a chocolate store? If any of these situations sound familiar, your phone or tablet may be infected with a virus. That’s why we’ve compiled these six steps to show you how to remove a virus when you suspect an infection.

The lowdown on Android viruses

First off, let’s just put some things out there and clear the air. One, getting a virus on your Android product is actually incredibly rare. Two, when you see pop-up ads prompting you to buy a virus removal app, don’t freak out. This doesn’t automatically mean your device is infected. In fact, buying one of these apps could actually get you a virus! This is because all Android viruses are contracted via apps you install on the device. Which means the safest way to avoid getting one is to only install apps from the Google Play app store. If you must buy one outside of this, it’s wise to do your research first.

Before we get to what we think is the best solution, there are alternative ways to remove a virus that should be noted:

  • Use antivirus apps from Google Play - a lot of these are free and will detect and remove malicious apps, but some have a tendency to report apps as infected when they’re actually completely fine.
  • Perform a factory reset - if there’s a virus on your phone, this is a surefire way to remove it. However, in doing so you return your phone to its original factory settings. That means you’ll lose everything you’ve added since then that isn’t backed up.
Now that that’s out of the way, let’s get to the recommended option below.

How to remove the virus

  1. Turn safe mode on: To do this, access the power-off options by pressing the power button, then press and hold Power Off. This gives you the option to restart in safe mode. However, this doesn’t work with all models of the Android phone or tablet. If it doesn’t work with your device, a quick Google will pull up model-specific instructions. And what’s the point of turning on safe mode in the first place? Simple - it prevents any malware from running.
  2. Search for the infected app: Do this by opening Settings and then Apps. Once you’ve done this, be sure you’re looking at the Download tab (since the virus can only be something you’ve downloaded), and then start searching for the suspected app. If you don’t know the virus’s name, it’s likely something that looks out of place.
  3. Uninstall the app: Yes, it’s really that simple. Just click on the suspected app and uninstall it. Then you’re done. But if the name of the app is grayed out and you can’t even tap it, it means the virus has given itself Device Administration Status. In this case, follow the next three steps below.
  4. Remove Administrator Status: Do this by tapping on Settings and Security, then Device Administrators. Simply uncheck the infected app and hit Deactivate on the next screen.
  5. Uninstall the app: Now when you return to the Apps menu, the infected app will no longer be grayed out. Simply uninstall it.
  6. Restart your device: This takes it out of safe mode. Now your phone will be virus-free.
Want more ideas for Android and IT security? Don’t hesitate to give us a call today.
Published with permission from TechAdvisory.org. Source.

Topic Security
April 13th, 2015

HealthcareIT_Apr13_AAdvancements in medical technology allow doctors to provide better treatment and diagnosis to their patients. From electronic medical records to mobile devices, patients and physicians are reaping benefits from these new technologies. Additionally, a growing number of healthcare institutions are implementing Google Glass in their medical operations. Google Glass wasn’t originally designed for medical use, but many of its features allow for more efficient medical services.

What is Google Glass?

Google Glass is essentially a wearable computer with an optical head-mounted display. Glass has a small prism-like screen in the upper corner of the frame, which allows users to see and interact with information using a voice command system. Google Glass has a wide range of applications available to empower its functionality.

How Google Glass revolutionizes healthcare

Glass allows medical professionals to select and install healthcare applications. These applications are specially designed for medical usage, whether it’s to enable real-time access to patient information or to stream live video for educational purposes. Here are five ways Google Glass can enhance healthcare.
  • EMS communication - During emergency patient transportation, Google Glass provides a connection between EMS ambulance staff and the emergency department team at a hospital. Glass allows paramedics to stream live images and videos from the ambulance to awaiting emergency room doctors, who can view the patient’s injury before arrival. Doctors are able to give initial treatment advice to paramedics. They can also prepare resources such as the operating room and medical equipment, in order to start treatment as soon as the patient arrives.
  • Virtual dictation - According to a survey, doctors typically spend a third of their day on the computer, either to input or retrieve patients’ electronic medical records. Augmedix, a Google Glass application, eliminates these time-consuming processes and allows doctors to gain access to real-time patient data without being tethered to a computer. Doctors can communicate with their patients while browsing data via Glass by using simple voice commands.
  • Patient care instruction - Every patient has different symptoms and medical needs. Healthcare staff with Glass can provide better treatment by viewing a patient’s medical records, what their families have had to say during medical consultations, and instructions from doctors. These recorded instructions ensure a patient’s safety, even if they are unable to recall their own care instructions.
  • Procedure analysis - When it comes to medical services, it is simply not acceptable for patients to be negatively impacted by an error in the healthcare system. Google Glass enables medical staff to review emergency and operation procedures for training purposes. This improves accuracy for future procedures and also reduces the margin for error.
  • Medical training assistance - Glass can literally walk medical students through surgical procedures. Doctors wearing Google Glass can project real-time visibility during surgical operations, giving the perfect point of view for observers. Glass can also record videos for future reference. This gives medical students or trainee staff far better insight into the whole procedure, rather than trying to view it from around a crowded operating table.
Google Glass is here to stay in the healthcare industry. If you want to learn how to implement wearable technology in your medical practice or hospital, give us a call today.
Published with permission from TechAdvisory.org. Source.

April 9th, 2015

164_A_MWIf Google Chrome, Firefox and Opera were at a cocktail party, Internet Explorer would probably be the butt of all their jokes. That’s not to say Internet Explorer never served a purpose, but it clearly has not kept up with the likes of today’s modern browsers. Microsoft knows this, which is why they’re releasing a new browser later this year. The name of it is Spartan, and there are some nifty features that may just revolutionize the way you use the web.

What is Spartan?

Spartan is Microsoft’s new web browser that will be released later this year along with Windows 10. Microsoft’s aim is to build a browser that is designed for the modern web, which creates a more personable experience when interacting with it. Here are few of the incredible changes Spartan has in store.

Web Note

Also known as inking, Web Note allows you to edit web pages directly. You can do this by either typing them or using an interactive pen that allows you to literally circle, underline, or annotate pages as you see fit. These annotations can then be shared with friends and colleagues via email or social networking. They’ll also be stored on Microsoft’s OneDrive cloud storage for easy collaboration.

Reading View

A web page can be a busy place, and the guys at Microsoft know that. That’s why they’ve created Reading View, which provides distraction-free reading to keep you focused on the content. Reading View eliminates ads, fancy CSS styling, sidebars and comments, creating a simple format that feels as if you’re looking at an open book.

Cortana, your new personalized assistant

More and more phones are enabling their devices with personal assistants, so why not web browsers? Cortana is designed to make your web browsing experience easier and more personalized. For example if you’re looking up a business or restaurant, Cortana can provide additional information such as opening hours, address and contact info. Another nifty feature of Cortana allows you to get a definition or content explanation without leaving your current page. Just highlight the word, right click and select Ask Cortana. She’ll provide you with the info you’re looking for, right there on your web page.

Want to learn more about Spartan or other Microsoft Windows News and tips? Call us today.

Published with permission from TechAdvisory.org. Source.

April 8th, 2015

164_A_ProdMost of us have this fantasy that technology is going to make everything better automatically. But is that really true? When you stop and take a moment to reflect, does checking your email ten times a day, keeping your break/fix contractor on speed dial, or purchasing yet another workflow app really make your business more productive? The easy answer to these questions is almost certainly no. And, while we’re on the subject, here are a few more questions you need to ask yourself to ensure your technology is speeding up your productivity, not slowing it down.

Is this making my job easier or harder?

There’s no questioning that technology can make our lives better and our jobs easier, but it can also make everything more difficult. Here are a few ways it can slow you down:
  • Distraction - From email to Facebook to Skype or Gchat, technology can be a 24-hour distraction. If you are constantly switching between technology apps and programs - whatever your reason - you’ll certainly end up in a state of distraction, causing your productivity to take a hit.
  • Too complex - Some technology is simply too complex for the average user. To fix this problem, either use technology that is more user-friendly, or leave your IT guy to the job.
  • Too much - There are simply hundreds and thousands of apps and programs that can be used to make your workflow and job easier, but if you use too many you’ll likely be slowed down as you bounce between them all. The trick is to use only what you need, and nothing more.

Does my tech work?

This is almost a no-brainer. Your tech needs to work in order for you to reach your maximum productivity. If you’re still using a break/fix contractor and you’re calling him every other week, is this increasing or inhibiting your productivity? The answer is pretty obvious - it’s probably slowing you down. So what do you do? You need to get a more effective technology solution that is going to “just work”.

If you’re a small business owner, one way to do this is through managed services. This is a hands-off solution where an MSP handles all your IT, usually for a fixed monthly fee, so you never have to think about it. MSPs are proactive about preventing problems from ever occurring in the first place, meaning you’ll have fewer IT issues creating disruption and downtime in your workday.

Is this tech job my responsibility?

Just because you know how to troubleshoot a broken application, does that mean you should? If you’re a business owner or have a job role outside of the tech department, it will benefit you in the long run to leave the job to the tech team. Why? It’s for the same reason the owner of a restaurant doesn’t mop the floors or clean the toilets. They have better things to do with their time, and so do you. You have a specific role for a reason, and you’re creating the most value for your company when you stick to that role. Do yourself and the tech team a favor and leave the tech alone; you have a business to run.

Want more ideas on how to maximize your productivity and use technology to its greatest good? Give us a call and let’s talk today.

Published with permission from TechAdvisory.org. Source.

Topic Productivity
April 3rd, 2015

164_A_WebWhen you Google your business, does it show up in search results? The chances are it does, but if it's buried on page 20 it's not going to get much traffic. If this sounds like you, Google has started a new initiative to help small businesses rank higher more easily. It’s called Let’s Put Our Cities on the Map and its purpose is to, well, put your business on the map - or at least on the first page of Google search.

Here’s why showing up in search results matters

Google announced Let’s Put Our Cities on the Map on March 25. Along with it, they also shared the following statistics that demonstrate just how important search results are for your business:
  • Four out of five people use search engines to find local information
  • Businesses that are online grow 40% faster than those that aren’t
  • Consumers are 38% more likely to visit and 29% more likely to consider purchasing from businesses with complete listings

Let’s Put Our Cities on the Map puts your business on the map

Essentially, Let’s Put Our Cities on the Map creates a custom website for your town. And not just a few towns, but nearly every one in the US - 30,000 in all. The site teaches you how to enhance the company information that shows up on Google, and also offers instructions on how to make a Google My Business listing. Once implemented, both of these will make it easier for your business to appear in search results.

But that’s not all. There are number of other features Let’s Put Our Cities on the Map offers, including:

  • Access to new diagnostic tools that show how your business is appearing in both Google search results and maps
  • The ability to verify your business for Google searches
  • Tools to add photos, location and operating hours to your business listing
  • A year’s free access to a domain name and website through their partner Startlogic
Additionally, the site will point visitors to Google hosted, in-person training workshops with local organizations such as your Chamber of Commerce and Small Business Development Centers.

To learn more about Let’s Put Our Cities on the Map and the latest web developments, contact us today.

Published with permission from TechAdvisory.org. Source.

Topic Web
April 2nd, 2015

SocialMedia_Mar30_AFor businesses using Facebook to promote themselves locally, nationally or even globally, your page like count is pretty much the holy grail. It’s arguably the most important metric you can use to get a handle on the reach of your posts and the effectiveness of, and return on investment, from your Facebook marketing efforts. Yet Facebook recently announced that business page owners would see a drop in their like count. Here’s what you need to know.

Facebook’s announcement means that since March 12 you may have seen a drop in the number of likes, or fans, attributed to your page. If you’ve been wondering what you did wrong to cause the drop, you can rest assured that it’s unlikely to be a result of ineffective marketing or unengaging content on your part. Rather, Facebook has been hard at work removing inactive accounts from the social network.

The kind of Facebook accounts affected by the move are those of deceased users whose friends or family have opted to have the profile memorialized. The page remains visible, but is clearly marked as in remembrance of the user and becomes a place for relatives to share memories. Accounts also affected are those whereby the user has opted to deactivate their profile and take a break from the site. In the case of deactivated profiles, if the user later returns to Facebook and begins using their profile again, the like will be re-added to your page’s count at that point.

In making this move, Facebook aims to ensure that the like count for a page more accurately reflects the number of active users who actually see and engage with the page’s content. There’s no denying that it is easy to become distracted by high like counts, when often the reality is that only a fraction of those users are the people you are aiming to target, or indeed real humans at all. The social network already filters out likes and comments for specific posts from those with deactivated or memorialized accounts, so this change simply represents an extension of this policy to the more visible metric of a page’s overall like count. From Facebook’s perspective, the move also helps it to deliver a better overall experience, since taking the bloatedness out of artificially inflated numbers helps users get a better idea of which pages are popular and which are most relevant to their needs and interests.

Businesses should consider Facebook’s shift a positive one, since it leaves you with a clearer perspective on the real audience your page is getting and removes the potential to be seeking false comfort from a high page count that doesn’t actually reflect the level of active engagement. The move has echoes of recent efforts by Instagram to flush out spam accounts from its system - some high-profile celebrities saw their follower counts drop by the thousands after these accounts were banished. Though the dip in Facebook page likes may continue for a further few weeks as more accounts are flushed out from the count, most page owners will notice only a small difference. If you suffer a more drastic drop, treat it as a wake-up call to try new tactics to deliver engaging content and organically drive a more genuine Facebook audience.

Need advice on how to build a social media audience and use it to generate leads? Get in touch today and see how we can help.

Published with permission from TechAdvisory.org. Source.

Topic Social Media
April 2nd, 2015

164_A_HardwareYou just got back from lunch and are settling down into your office chair. You open up your planner to check your schedule, and then wake your PC from sleep. Time to check emails. But wait, something’s wrong. You’re...waiting. Your computer is moving as slow as a brontosaurus and the problem appears to go deeper than internet speed. What happened? When a PC slowdown strikes, there can be a number of culprits. Here are a few ideas to alleviate the problem, so you can get back to business in no time.

Restart

The most obvious but often overlooked fix is to simply restart your PC. Many people get into the habit of leaving their PC on 24/7 and, instead of turning it off, just leave it in sleep mode when they’re not using it. However, restarting it is like vacuuming a carpet or mopping a floor. If you let either of them sit for a while, a lot of temporary gunk builds up. A simple restart can help clean your computer up but, unlike with household chores, you won’t get dirty in the process.

Uninstall new stuff

Did you recently install new hardware or software? If you did, this could be causing your slowdown and, if you don’t need it, it’s worth uninstalling it. Here’s how:
  1. Go to your Control Panel’s Programs and Features section.
  2. If you think a driver is slowing you down, open Device Manager and double click the new driver.
  3. A dialog box will open. Click the Driver tab followed by the Roll Back Driver button.
  4. If that button is grayed out, it means the problem isn’t with that driver. If not, you can continue with uninstalling.
Using the Device Manager, you can also uninstall new hardware.

Free up hard drive space

A lack of hard drive space can slow your PC down as well. To run your system smoothly, it’s recommended you have 15% hard drive space free. Having this extra space gives room for temporary files and swapping.

If you don’t have the space, you may need to purchase a new hard drive or transfer some of your files and programs over to an external one.

Search for the bloated program that’s eating your memory

Another potential problem could be a dysfunctional program that is using up too much of your PC’s memory. To see if this is the source of your problem, go to Windows Task Manager and click the Processes tab. Then look in the CPU or memory column. Either of these will show you if there’s one program that’s eating all your memory.

To solve this problem, click on the program in Windows Task Manager; and then hit End Process. Keep in mind that this is only a temporary fix. You’ll have to uninstall this program and replace it with something that will run more efficiently.

Scan for viruses

Both viruses and malware can also slow down your computer. To check if you’ve been infected, run a system scan. If you do have malicious software on your PC, and your antivirus software hasn’t effectively detected or removed it, contact a local IT Services Provider who will be able to clean your computer and free it of potentially harmful malware. They can also advise you to a reputable solution to avoid future issues.

Want more tips on how to resolve PC slowness and other computer issues? Worried you may have been infected by a virus? Get in touch with us today for help and advice.

Published with permission from TechAdvisory.org. Source.

Topic Hardware
April 1st, 2015

Security_Apr1_AIn today’s technology-driven world, everyone uses email as the central hub for their personal internet activities, whether it’s communication, forum registration or newsletter signups. Email is one of the most useful tools the internet has made possible. But as emails become more prevalent, the importance of email security becomes more significant than ever. Applying these email management tips will protect your email account from hackers and viruses.

Use separate email accounts

Most people use a single email account for all their personal needs. As a result, information from websites, newsletters, shopping deals, and messages from work get sent to this one inbox. But what happens when someone breaks into it? There’s a good chance they would be able to gain access to everything else.

Having multiple email accounts will not only boost your security, but also increases your productivity. You can have a personal account to communicate with your friends and family, another solely for receiving emails from work, and one recreational account for various website registrations and getting newsletters. Wise email users never put all their eggs in one basket!

Set strong passwords

Too many email accounts have predictable passwords. You might be surprised to learn that email passwords like ‘123456’, ‘qwerty’, and ‘password’ itself are still the most common around. For the sake of security, be a little more selective with your passwords. Spending a few moments on coming up with a good password will be beneficial in the long run. Mix upper and lower case letters, numbers, and special characters to form a unique password that makes sense and is memorable to you, but no-one else. Also, never use the same password for all your email accounts. This way, if someone hacks one of your accounts, all of the others are still safe.

Beware of links and attachments

When you see a link in an email, don’t click on it unless you’re expecting the link from a known source, such as from your friend or a confirmation link for your game account registration. The truth is that you never know where those links might lead you. Sometimes they can be safe, but other times they can infest your computer with viruses and malware.

Similarly, if you’re expecting a file from your friend or family, then go ahead and open the attachment. It’s always good to know the person sending the file. But be wary of attachments in emails from strangers. Even if the file name looks like a JPEG image, you should never open it. File names can be spoofed, and innocent files may be a clever virus in disguise, ready to latch itself onto your computer the moment you click on it.

Beware of email phishing

Phishing is a type of online scam when malicious users send you an email, saying that they’re representatives from high-profile websites like eBay, Facebook or Amazon. They claim that there’s a problem with your account, and that you should send them your username and password for verification. The fact is that, even if there was a genuine issue with your account, these companies would never ask for your password. You should ignore these phishing emails and sweep them into your spam box.

It all comes down to common sense when you’re dealing with email security issues. If you’re looking to secure your business emails, give us a call today and see how we can help.

Published with permission from TechAdvisory.org. Source.

Topic Security
March 31st, 2015

BusinessIntelligence_Mar31_ARegardless of the size of your company, chances are you’ve heard of data warehouses, but perhaps are unsure exactly what they are and how your organization can benefit from them. Successful companies all have one thing in common - they make the best decisions based on the data at hand, which usually lead to good business results. A data warehouse is a business intelligence tool designed to manage huge volumes of data from multiple sources. Here’s what you need to know about data warehouses and the advantages they offer for your business.

Data warehouses defined

A data warehouse is a centralized store of all data generated by the departments of a large organization. It is specially designed for data analysis, generating reports, and for other ad-hoc queries. A data warehouse extracts the huge streams of data from a company’s operational and external databases and turns them into meaningful data, so business decisions can be made based on this information.

Differences between data warehouses and databases

The purpose of a database is to record and store current data from users. A database is suitable for the traditional type of data storage method. For instance, a bank ATM uses a database to record their customers’ money transactions in real-time. A data warehouse, on the other hand, is a type of database but specifically designed for data analysis. It is used to store and summarize large volumes of historical data.

Benefits of data warehouses

A goal common to all businesses is to make better business decisions than their competitors. Once a data warehouse is implemented into your business intelligence plans, your company can benefit from it in many ways.
  • Better decision-making - Corporate decision makers will no longer have to make important business decisions based on limited data and hunches. Data warehouses store credible facts and statistics, and decision makers will be able to retrieve that information from the data warehouse based on their personal needs. In addition to making strategic decisions, a data warehouse can also assist in marketing segmentation, inventory management, financial management, and sales.
  • Quick and easy access to data - Speed is an important factor that sets you above your competitors. Business users can quickly access data from multiple sources from a data warehouse, meaning that precious time won’t be wasted on retrieving data from multiple sources. This allows you to make quick and accurate decisions, with little or no support from your IT department.
  • Data quality and consistency - Since data warehouses gather information from different sources and convert it into a single and widely used format, departments will produce results that are in line and consistent with each other. When data is standardized, you can have confidence in its accuracy, and accurate data is what makes for strong business decisions.
A data warehouse is essential for any business that wants to profit from sound business decisions. If you’re looking to implement a data warehouse into your business, give us a call today.
Published with permission from TechAdvisory.org. Source.